Privacy policy

Privacy Policy

Welcome to Easansol. This Privacy Policy explains how Easansol ("Company," "we," "our," or "us") collects, uses, shares, and protects your information when you use the Easansol mobile application, website, and related eCommerce services.

By accessing or using Easansol, you agree to the practices described in this Privacy Policy.


1. About Easansol

Easansol is an eCommerce platform that enables users to browse, purchase, and receive products through our mobile application and online services.


2. Information We Collect

Personal Information

We may collect the following information when you create an account or place an order:

  • Full name

  • Email address

  • Mobile phone number

  • Shipping and billing address

  • Profile information

  • Customer support communications

Order Information

To process purchases, we may collect:

  • Product selections

  • Order history

  • Delivery information

  • Transaction details

  • Refund and return requests

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete debit card, credit card, or banking information on our servers.

Device Information

We may automatically collect:

  • Device type and model

  • Operating system version

  • IP address

  • Device identifiers

  • App version

  • Crash logs and diagnostics

Location Information

With your permission, Easansol may collect approximate or precise location information to:

  • Improve delivery services

  • Show location-specific products and offers

  • Verify delivery addresses

  • Enhance user experience

You can disable location permissions at any time through your device settings.


3. How We Use Your Information

We use information to:

  • Create and manage accounts

  • Process orders and payments

  • Deliver products and services

  • Provide customer support

  • Send order updates and notifications

  • Improve application functionality

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

  • Personalize shopping experiences


4. Sharing of Information

We may share information with:

Delivery and Logistics Partners

To fulfill orders, we may share necessary information such as:

  • Customer name

  • Contact number

  • Delivery address

  • Order details

Payment Service Providers

Payment-related information may be shared with secure payment processors to complete transactions.

Service Providers

We may share information with trusted vendors that assist with:

  • Cloud hosting

  • Analytics

  • Customer support

  • Marketing communications

  • Security monitoring

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations

  • Protect our rights

  • Prevent fraud

  • Ensure user safety


5. Advertising and Analytics

Easansol may use analytics and advertising tools, including services provided by Google and other partners, to:

  • Measure app performance

  • Understand user behavior

  • Improve products and services

  • Display relevant promotions

Where required by applicable laws, we will obtain user consent before processing data for personalized advertising.

Users may manage advertising preferences through device settings.


6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Complete transactions

  • Maintain records

  • Resolve disputes

  • Comply with legal requirements

When data is no longer needed, it is securely deleted or anonymized.


7. Data Security

We implement appropriate technical and organizational safeguards to protect information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no electronic transmission or storage system is completely secure.


8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access personal information

  • Correct inaccurate information

  • Delete your personal data

  • Withdraw consent

  • Restrict processing

  • Request data portability

  • Object to certain uses of your information

Requests may be submitted using the contact information provided below.


9. Children's Privacy

Easansol is not intended for children under the age of 13 or the minimum age required by local law.

We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to remove it.


10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

Where applicable, we implement safeguards to ensure information remains protected according to applicable privacy laws.


11. Third-Party Services

The Easansol platform may contain links or integrations with third-party services.

We are not responsible for the privacy practices, policies, or content of third-party websites, applications, or services.


12. Google Play Compliance

Easansol is committed to complying with:

  • Google Play Developer Program Policies

  • Google Play User Data Policy

  • Applicable privacy and consumer protection laws

  • Data protection regulations

We collect, use, and process personal information only for legitimate business purposes and as disclosed in this Privacy Policy.


14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Easansol
Email: support@easansol.com
Website: www.web.easansol.com
Address: West Bangal, India


© 2026 Easansol. All Rights Reserved.